TL;DR (Too Long, Didn’t Read) Quick Summary

Wondering how Lennox variable speed A/C units hold up after 6 brutal Phoenix summers? Here’s the short version:

• Comfort: Dead-on precise. Set 72°, stay 72°.
• Noise: Whisper-quiet, even at 118° with both units outside my bedroom.
• Build Quality: Still solid after 6 Arizona summers.
• Reliability: One major refrigerant failure — but thermostat/Smart Hub issues = 7 more failures.
• The Ugly: 4 thermostat failures + 3 hub failures in 6 years.
• Bottom Line: Rolls-Royce level comfort and performance… with Rolls-Royce costs (and quirks).

Want the full story with charts, context, and a contractor’s perspective? Keep reading.

Out With York – In With Lennox

When I moved from Mesa to Gold Canyon, AZ almost six years ago, one of my first orders of business was replacing the two very noisy, builder-grade York air conditioners and furnaces I inherited.

I replaced them with two Lennox XC25 air conditioners, matched with Lennox SL280V natural gas furnaces.

Today’s equivalents are the Lennox SL28XCV (still R410a) and the Lennox SL25KCV (new R454b).

Why I Chose Lennox Variable Speed

If you’ve never read my blog or watched my reviews on our YouTube channel — shame on you! (Just kidding.) But here’s why this review matters:

I founded Magic Touch 28 years ago and have been an HVAC technician and installer for over 35 years. We’ve installed and repaired thousands of Lennox units across Phoenix, Chandler, Gilbert, and Scottsdale, but we also install Bosch, Gree, Trane/American Standard, Goodman/Amana, Daikin, Mitsubishi, Airtemp, and others.

When I picked a system for my own home, here was my checklist:

1. It had to be a variable speed inverter compressor.
   (See the chart below to understand why variable speed matters compared to single-stage and two-stage systems — the difference in comfort and efficiency is night and day in Arizona’s desert climate.)
2. It had to be ultra-efficient — not just for comfort, but also to help keep APS and SRP summer bills under control.
3. The company had to have great tech support.
4. Parts had to be readily available in Phoenix.
5. It couldn’t be on our “Do Not Recommend” list (which changes year to year).

Single Stage vs. Two Stage vs. Variable Speed

Technology	Example in My Home	Year	Comfort	Noise	Energy Use	Takeaway
Single Stage	Trane XR13 (Mesa)	2017	Uneven temps, big swings	Loud on/off	Highest bills	Outdated, least comfortable.
Two Stage	Lennox LRP16 (Mesa)	2017	Smoother comfort	Quieter	Lower bills	Noticeable step up.
Variable Speed	Lennox XC25 (Gold Canyon)	2019	Perfectly precise	Whisper quiet	Lowest bills	Game-changer. Not even close.

Ultimately, two models checked all the boxes for me at the time:

• Lennox XC25
• Bosch IDS Premium

I chose Lennox because they offered straight A/C with an 80% AFUE furnace. Bosch was heat pump only, which would’ve meant converting. Not a deal-breaker (we recommend it all the time), but I stuck with gas.

If I had to do it again today, I’d choose Bosch. The value is better, and after the thermostat issues I’ve lived with, the price gap matters.

Important note: Magic Touch Mechanical sells multiple brands including Lennox, Bosch, American Standard, Mitsubishi, Goodman, Amana & Airtemp (and a few more depending on the application). I mention that so you know my reviews are completely unbiased. Frankly, I’m happy when someone chooses Magic Touch as their installer no matter what brand they choose!

The Good

1. Precise Comfort

Lennox advertises “the most precise comfort money can buy.” I agree. If I set 72°, my house is 72°. Not 73, not 71. Always spot on — even during a 118° Phoenix July heatwave.

2. It’s SO Quiet

I have a 5-ton and 4-ton XC25 right outside my bedroom windows. When both are running 100% during the hottest monsoon season nights, I can’t hear them.

3. Build Quality

After 6 Arizona summers, the cabinets still look great. No rattles (as long as screws are tightened periodically), no rust, and even the powder coat still shines.

4. Support & Parts

Whenever replacement parts were needed, availability in Phoenix-area supply houses was excellent and Lennox tech support was responsive.

The Bad

The Lennox S30 Thermostat

This thermostat started on my “Good” list. It’s feature-rich and great looking, but user experience has been frustrating.

• Wi-Fi Smart Hub issues: When the hub loses communication, sometimes you can’t operate the AC. The error screen blocks the manual controls. If you only have one system in your home, I can’t recommend it.
• Phantom purifier error: For 6 years, one thermostat has shown a “purifier error.” The purifier works fine, but Lennox support never solved it. Annoying on a $20K+ system.
• Breakdowns happen: This past summer I had a refrigerant circuit failure requiring a new expansion valve, filter drier, and refrigerant. That could happen to any brand, but worth noting.

Other than that single major failure, my only “bad” has been thermostat-related. That’s impressive for units already at mid-life.

The Ugly

This one pains me, because I like Lennox as a company. Their support is excellent, and they’re innovative. But facts are facts:

• 4 thermostat failures in 6 years.
• 3 Smart Hub failures (one on one unit, two on the other).
• 8 failures in 6 years total.

When the thermostat or hub fails, the whole AC is down until you replace it. And you can only use their proprietary controls.

For homeowners in Mesa, Gilbert, or Scottsdale who only have a single AC system — that risk is even higher.

Summary & Final Advice

The precise comfort, whisper-quiet operation, and build quality of Lennox’s variable speed systems are undeniable. After 6 brutal Phoenix-area summers, I can say they’re impressive machines.

But the proprietary thermostat and hub are their Achilles’ heel. They’re expensive, fragile, and required.

Quick Pros & Cons Snapshot

Feature	Single Stage	Two Stage	Variable Speed
Comfort	Basic	Better	Best
Noise	Loud	Quieter	Whisper quiet
Efficiency	Lowest	Moderate	Highest
Energy Bills	Highest	Lower	Lowest
Technology	Oldest	Solid step	State-of-the-art

My Advice for Phoenix Homeowners

• If you’re a Rolls-Royce buyer in Phoenix or the East Valley and money is no object — the Lennox XC25/SL28XCV is still the Rolls.
• If you want BMW/Mercedes-level comfort and efficiency without the Rolls-Royce price tag — the Bosch IDS Premium is the smarter play.
• And unlike Lennox, Bosch lets you use a standard smart thermostat like an Ecobee or Nest.

If I had to replace my systems in Gold Canyon today, I’d go Bosch IDS Premium — better value, fewer headaches, and still perfect for keeping APS and SRP bills under control during our 115°+ summers.

The post Lennox Variable Speed Air Conditioner Review – After Using appeared first on Magic Touch Mechanical.

Shocked by a $400+ summer power bill? Here’s the short version:

• Phoenix heat + old/inefficient AC = energy guzzler
• Top culprits: dirty coils, leaky ducts, single-stage systems running nonstop
• Quick wins: filters, thermostat strategy, sealing leaks
• Big wins: upgrading to variable-speed AC, fixing ductwork, pro coil cleaning
• Subscribe for more: Magic Touch Air YouTube Channel

Ready for the full scoop? Keep reading …

Bill Shock in the Desert

If you’ve ever opened your summer APS or SRP bill and nearly spit out your drink, you’re not alone. $350, $400, even $500 bills are quite common when the Valley hits 110°+.

Yes, the desert sun is brutal — but here’s the kicker: a big chunk of that bill isn’t just Mother Nature. It’s you, your AC unit, and sometimes your house wasting energy. After 28 years of crawling through attics, doing home energy audits, and tuning up Phoenix AC systems, I’ve seen three big culprits over and over again.

While there’s more than three (I provide links for a deeper dive), these 3 are perhaps the most commonly ignored. So if you’re ignoring them too – yes, it’s you!

The Top 3 Energy Wasters in Phoenix Homes

1. Dirty Coils (Your AC’s Hidden Blanket) WILL Raise Your Energy Bill

Think of the outdoor coils in your AC system like a radiator in a car. If they’re caked in dust, dirt, plant material, and pet hair, they can’t release heat properly. That forces your compressor to run longer, burning more energy.

Think of your indoor coil (evaporator coil) as the lungs of your ductwork. If air can’t pass through a dirty evaporator coil, the cool air doesn’t get distributed into your home.

In Phoenix, I’ve pulled what looks like felt blankets off coils that had their “filters changed regularly” – wink, wink. Don’t let yours choke on dirt.

2. Duct Leakage (Cooling the Attic Instead of You)

Your duct system is the highway that delivers cold air through your home. Trouble is, most are routed through scorching-hot attics here in the Phoenix area. Small leaks mean you’re literally dumping 20–30% of your cooled air into that oven instead of your living room.

Chart: Duct Leakage Impact (Typical Phoenix Home)

3. Thermostat Misuse & Outdated AC Tech = 30% to 40% Higher APS & SRP Bill

Single-stage systems (the most common in older Phoenix homes) run at one speed: full blast. On a mild 95° day, that’s overkill. On a 115° day, it’s still often not enough. The result? Wasted energy and uneven comfort.

I wrote an in-depth article called How To Cool Your Home on Hot Days using my own home as an example. In that article I discuss exactly how my home performs (with photo proof) and how you can do it too. But first, read the rest of this article because it covers some things not discussed in that one.

Table: Energy Cost Comparison – Phoenix Climate

Variable-speed systems adjust output like a dimmer switch instead of an on/off light. That means fewer spikes on your APS or SRP bill.

Quick Wins You Can Do Now To Lower Your Power Bill

These aren’t magic bullets, but they chip away at wasted energy:

• Replace filters monthly (especially in AZ dust season).
• Avoid huge thermostat swings — steady settings are cheaper.
• Shade south, east, and west-facing windows & insulate attic hatches.
• Use ceiling fans, but turn them off when leaving rooms.

When DIY Isn’t Enough

At some point, small hacks only go so far. The biggest paybacks we see come from:

• Professional coil cleanings (we measure airflow and temps before & after — results are eye-opening).
• Duct sealing to stop energy you’re paying for from escaping before it even gets to your living space.
• Upgrading from single-stage to variable-speed heat pumps.*
  
  * If you already know me, or use Magic Touch already, you know we’re not the high-pressure sales type. I’ll gladly keep your old inefficient AC unit running until the end of time (or when parts are no longer available). But, I’ll always share my own story of going from single-stage to two-stage, and then to variable speed, and why I’ll never have anything less now. My power bills are way lower, but more importantly … my home is exponentially more comfortable.

In nearly three decades serving Mesa, Chandler, Gilbert, and Scottsdale, I’ve seen these steps consistently cut bills by hundreds per summer while keeping homes far more comfortable.

Want More Energy-Saving Hacks?

We cover honest product reviews, DIY tips, and Phoenix-specific energy saving advice every week. Subscribe here: Magic Touch Air YouTube.

Service CTA

If you’ve tried the basics and your bills are still through the roof, it’s time for a pro inspection. At Magic Touch Mechanical, we specialize in diagnosing energy-wasting issues and delivering real solutions — from coil cleanings to duct sealing to high-efficiency upgrades.

Serving Phoenix & the East Valley since 1997.
Call us at (480) 855-8789 or Book Online today.

FAQ

Energy Saving Tips & Advice for Phoenix Homeowners

Want to learn more about how to reduce your power bill from SRP, APS or City of Mesa? Subscribe to our YouTube channel for expert advice, DIY repairs, product comparisons, and real life ways to save money without having to sweat out another Phoenix summer!

The post Why Your Phoenix Power Bill Is So High (And How to Fix It) appeared first on Magic Touch Mechanical.

The truth about private equity (and why Magic Touch isn’t selling out).

Is your favorite “family owned” air conditioning company not actually family owned anymore? Do you know if your trusted HVAC service provider is really owned by a private equity firm? If you live in the Phoenix area you might be surprised to learn just how many companies are no longer owned by the families they used to be.

TL;DR (Too Long, Didn’t Read) Quick Summary

Wondering if your “family-owned” AC company is really family-owned? Here’s the short version:

• Private equity (PE) = Wall Street investors who buy companies, grow them fast, then sell them in 3–7 years.
• HVAC is a big target because everyone needs AC in Phoenix, and there are thousands of small family businesses to scoop up.
• We’ve seen this before in the 90s — it failed, companies folded, and warranties vanished.
• Many Phoenix companies that look family-owned today are actually PE-owned, using old names in ads to keep up appearances.
• The focus shifts from craftsmanship to sales quotas, and techs get burned out and leave.
• If the company is sold or rebranded, your labor warranty may disappear.
• Magic Touch Mechanical? Still family-owned. Still independent. Not for sale.

1) What is Private Equity (PE)?

Private equity is investor money. PE firms buy businesses (like HVAC companies), push them to grow quickly, and then flip them in 3–7 years for a profit. Think of it like house-flipping — but instead of houses, they’re flipping your service company.

2) Why does PE love HVAC?

Because AC is essential in Phoenix. Everyone needs it, replacements are predictable, and there are thousands of small companies to buy and merge. It’s reliable cash flow, which investors love.

HVAC companies are also easy to expand into other services. Once the structure is in place, many PE firms add plumbing, electrical, roofing, solar, pest control, or even audio-visual installations — creating more ways to monetize every household.

3) Why did so many family-owned firms sell after Covid?

Covid burned a lot of owners out. Between supply chain chaos, staffing struggles, regulatory changes, and stress, many took the “big check” from PE buyers and walked away.

The pandemic also created a sales surge. With more people working from home and kids learning online, homeowners invested in upgrades, including new AC systems. All those installs made companies look stronger than ever on paper — exactly what investors like to see. For owners near retirement, there was never a better time to sell.

4) Haven’t we seen this before? (Yes — in the 90s)

In the 1990s, giant corporations tried to roll up HVAC companies nationwide. It ended badly. Some went bankrupt, warranties were lost, and a few owners even bought back their companies to save them.

This round looks quieter — but the investors are just as aggressive.

5) Do PE-owned companies ever fail?

Yes. When they pile on debt or can’t keep technicians, things collapse. When that happens, homeowners can lose their labor warranties, and employees lose jobs.

In March of this year, a major PE-backed HVAC company filed for Chapter 11 bankruptcy. The reasons for failure included many we’ve already discussed — plus the company’s original CEO resigning just eight months prior.

Will they all eventually fail?

No — that seems highly unlikely. Many of the largest PE firms are well-structured, highly capitalized, and experts in their field. That includes several in HVAC. In fact, it’s fair to predict that quite a few will continue to grow and change some markets forever.

Example: When PE Works in HVAC

There are PE-backed HVAC groups today that are growing aggressively and successfully. These are usually the firms that:

• Invest heavily in training – creating academies or partnering with trade schools to attract and keep skilled technicians.
• Leverage national buying power – securing better equipment pricing and sometimes passing savings on to customers.
• Standardize processes – using advanced dispatch software, financing programs, and customer service platforms.
• Retain leadership – keeping original owners or seasoned executives in place so industry knowledge drives decisions.

The result is a company that looks bigger, runs smoother, and has resources smaller shops might not.

6) What’s a “tuck-in”?

This is when a bigger company swallows a smaller one and keeps the trucks and ads looking “local.” You think you’re calling Joe’s Heating, but really you’re talking to a giant call center that may also answer for a dozen other “Joes” — sometimes not even in this state (or this country).

7) Phoenix reality check

In Phoenix, many of the companies you see on billboards and TV are no longer family-owned — even though the old names are still plastered on trucks and ads. The original families often have nothing to do with those businesses anymore, but contracts keep them from saying so.

And it’s not just the big names — even medium and smaller shops are being quietly bought and tucked in.

I started Magic Touch Mechanical in Mesa back in January 1997. After 28 years in this industry, serving on boards, councils, and advisory groups, I know most of the “old heads” personally. The vast majority of them have now sold to private equity. I’m happy for them, but I’m not convinced it’s good for the industry or the community.

8) The technician problem

When investors push a sales-first culture, technicians get burned out. The best ones don’t want to be salespeople; they want to fix things. So they leave. Homeowners notice the revolving door.

Some of those techs land on their feet with companies like Magic Touch. Others leave the industry entirely. Some take their shot as entrepreneurs — a few succeed, but many don’t. Competing with massive PE-backed groups is hard even for established companies, let alone a startup.

The bigger risk is what happens when those experienced techs leave: PE groups often fill the gap with under-qualified hires, train them to “sell-sell-sell,” and put them in a technician’s uniform. I probably don’t need to explain why that’s bad for customers.

9) Why PE isn’t always good for you

Let me be clear: PE isn’t evil. Capitalism is the American way. But PE is built to serve investors — not homeowners. That can mean:

• Higher prices once a few large monopolies take hold
• Warranties that may prove worthless if companies are resold
• More turnover in the people servicing your home
• Under-qualified, commission-driven workers touching your equipment
• Less money staying local in Mesa, Gilbert, Chandler, Tempe, Scottsdale, and Phoenix

What That Means for Homeowners

• Rapid consolidation → the name on the truck may not match the owner.
• Short-term focus → investors aim for profit in 3–7 years, not lifelong service.
• Sales-first culture → pressure on techs to sell vs. fix.
• Warranties at risk if the company is absorbed, renamed, or resold.

10) My story (why I never sold out)

A few years ago, an acquaintance of mine — one of the biggest players in HVAC private equity — asked if I’d ever sell. I told him I never even took a meeting. He said Magic Touch was exactly the kind of company PE firms love, and that I could retire tomorrow.

But here’s why I didn’t — and won’t:

1. I’m not done building this business. I still love it (most days).
2. I’ve wanted to be a tradesman since I was a kid — I don’t want to retire and wouldn’t know what to do with myself if I did.
3. I don’t believe the PE model serves my team or my customers.
4. This company was built by my employees and customers — some who’ve been with us since 1997.

PE firms still call us — every single day. But we’re not for sale.

We’re not for sale.
Family-owned & operated in Mesa since 1997
Serving Phoenix, Gilbert, Chandler, Scottsdale & Queen Creek
Focused on long-term relationships, not short-term profits

11) Is PE Always Bad? No — Some Do Very Well.

It would be unfair to paint all private equity firms with the same brush. The truth is, many are well-funded, well-structured, and led by experienced operators. These groups bring resources smaller companies could never access alone: advanced software, marketing muscle, national buying power, and professional management.

That’s why some PE-backed HVAC companies will thrive — and likely reshape parts of our industry forever. Some markets may look very different 10 years from now because of how these groups expand and innovate.

But homeowners should still understand: while some PE companies are built to last, their ultimate loyalty is to investors — not to you or your community. That’s not “bad,” it’s just a different business model.

12) An Example of PE Changing the Game (Outside HVAC)

In the early 2000s, PE firms invested heavily in electronic medical records (EMR) and healthcare IT. At the time, most doctors still used paper charts. The firms:

• Poured in capital to build better software
• Consolidated small providers into national players
• Scaled up training & support so hospitals could adopt faster
• Accelerated innovation like telehealth and cloud storage

By the mid-2010s, EMR adoption in the U.S. went from under 20% to nearly universal — largely because PE-backed firms had the capital to push it through.

Why it worked there:

• High barriers to entry (complex & regulated)
• Massive capital requirements (beyond what founders could raise alone)
• Clear national benefit (digital records improved efficiency and patient care)

In industries like that, PE can accelerate adoption and create real benefits.

How can you tell if a company is PE-owned?

• Multiple brands under the same phone number
• Suddenly offers plumbing, electrical, or solar “overnight”
• Website says “family values since 19XX” but doesn’t name current owners
• Frequent name changes or “powered by” fine print
• Techs who act more like salespeople than tradespeople

Homeowner Checklist Before You Hire

Phoenix Homeowner FAQ

Q: Are there AC companies near me that are not PE-owned?
A: Yes. Magic Touch Mechanical is family-owned and independent in Mesa since 1997. We’re not PE-owned — and we’re not selling.

Q: Why does PE buy HVAC companies?
A: Because HVAC is essential, profitable, and fragmented — thousands of small businesses make it easy to buy and merge.

Q: What’s a “tuck-in”?
A: When a PE-owned company absorbs a smaller one, often keeping the old name in ads to look family-owned.

Q: What’s the risk if my HVAC company is PE-owned?
A: You could lose your labor warranty, see more tech turnover, and pay higher prices.

Q: How do I check if my AC company is PE-owned?
A: Ask directly, look for multiple brands under one call center, check for vague ownership language online, or search press releases.

Q: Is Magic Touch Mechanical owned by PE?
A: No. Magic Touch Mechanical is 100% locally owned and family operated in Mesa, Arizona since 1997.

Now, in “Investor Language” (for fun)

Okay, if you’ve made it this far, here’s the Wall Street version — the kind investors would explain over martinis:

Private equity firms look for industries with:

• Essential demand (you can’t live without AC in Phoenix)
• Predictable cycles (systems wear out every 10–15 years)
• Fragmentation (thousands of small shops to buy up)
• Stable cash flow (repairs, maintenance, replacements)

In the past, investors would’ve put that money in the stock market, bonds, or real estate. But HVAC companies are “sticky” — recession-resistant, predictable, and profitable.

In plain English: AC companies became Wall Street’s new favorite stock.

Why Investors Love HVAC (and Why Homeowners Should Care)

The Bottom Line

• Many Phoenix HVAC companies that look family-owned aren’t anymore.
• Private equity means investors come first, not homeowners.
• At Magic Touch Mechanical, we’ve been independent since 1997 — and plan to keep it that way.

If you want a truly local HVAC company in Phoenix, Mesa, Gilbert, Chandler, Scottsdale, or Queen Creek — we’d love to earn your trust.

Prefer video? Subscribe to our YouTube channel for more like this.

The post Who Really Owns Your AC Company in Phoenix? appeared first on Magic Touch Mechanical.

Water Leaking from a Pipe on the Side of the House – What You Need to Know

TL;DR (Too Long, Didn’t Read) Quick Summary

Noticed water dripping from a pipe outside your house? Wondering if you need a plumber or an HVAC tech? Here’s the short version:

• Low PVC pipe near your foundation dripping? Totally normal—your AC is doing its job.
• Higher PVC pipe near the roof dripping? That’s an emergency overflow line—your main AC drain is clogged.
• Copper pipe leaking? Likely your water heater’s pressure relief valve—may need a plumber.
• Rust stains or overflow? Call for service—it’s most likely AC coil or drain pan corrosion and needs quick attention.
• Emergency drain switch? A small device that can save you thousands—especially if your air handler is in the attic.
• Been over a year since your AC tune-up? It’s time for drain line cleaning.

Ready for a deeper dive? Keep reading …

“Should I Call a Plumber or an Air Conditioning Company?”

As the owner of an air conditioning company serving Mesa, Gilbert, Chandler, and the greater Phoenix area, I get this question all the time.

If you spot water leaking from a pipe outside your house, there are usually two quick things to check:

1. Where is the pipe located?
2. What material is it made of?

Answering those usually tells you whether it’s a normal function—or something that needs immediate attention.

Common Pipes That Leak Water Outside a Home

1. AC Drain Line Leaking? Here’s What It Means

If the water’s coming from a white PVC pipe, you’re most likely looking at your air conditioner’s condensate drain.

• Low pipe near foundation dripping? Good news—your system is doing its job.
• Higher pipe near roofline dripping? That’s the emergency overflow—your main drain is clogged and needs service ASAP.

2. Understanding Your Central AC System Setup

Most Phoenix-area homes have central air systems with:

• An outdoor condenser (the unit with the fan and compressor)
• An indoor air handler or furnace / coil combo, usually in the attic or garage

Inside that indoor unit is your evaporator coil, where moisture collects and is drained outside through a PVC pipe.

3. What Type of Drain Line Do You Have?

If You Have a Horizontal Air Handler (Usually in the Attic):

• You’ll see two PVC pipes outside:
  • Lower pipe = primary drain (normal to see water)
  • Higher pipe = emergency overflow (not normal—clog alert)

If You Have a Vertical Air Handler (Garage, Closet, or Mechanical Room):

• You’ll typically only see one PVC pipe
• No emergency overflow line means no backup
• Regular maintenance is critical to prevent damage

4. Why That Overflow Pipe Matters

That upper pipe is connected to a shallow emergency drain pan beneath your air handler. It’s a backup—but it won’t hold much.

If it overflows (or rusts through over a season of unnoticed dripping), you could be looking at:

• Ceiling collapse
• Ruined drywall
• Soaked insulation
• Mold growth

Protect Your Home with an Emergency Drain Switch

We’ve seen firsthand what kind of damage a clogged AC drain line can cause—and it’s why we include an emergency drain switch with every new system we install.

What’s an Emergency Drain Switch?

An emergency drain switch (also called a float switch or safety cutoff switch) is a small but mighty device installed near your indoor unit.

Its job?

Shut down your AC system immediately if it senses a clogged drain or water backing up into the overflow pan.

This prevents further damage and alerts you to the issue before things get out of control.

Why It’s So Important—Especially in Arizona Attics

In most homes around Mesa, Chandler, and Gilbert, the air handler is in the attic—right above everything you don’t want water dripping onto.

We’ve seen:

• Ruined hardwood floors
• Damaged furniture and cabinetry
• And in one heartbreaking case: a baby grand piano passed down through two generations—destroyed when a clogged drain overflowed into the living room while the homeowner was on vacation.

How It Works (And Why You’ll Know Right Away)

The second the switch detects trouble, it kills power to your AC.

And since we live in the Phoenix area… trust me, you’ll notice immediately when your AC stops working.

Better a hot house for a couple hours than thousands in repairs.

We Know What Works Best in the Valley

Not every drain switch is created equal. The right type depends on:

• System configuration (horizontal vs. vertical)
• Location (attic, closet, garage)
• Whether you have a secondary pan

After 28+ years and thousands of installations in the East Valley, we know which models hold up best (and take action the fastest) in Arizona’s brutal monsoons and dust storms.

It’s a small investment for a big layer of protection!

5. Rust Stains on the Wall or WalkWay? Don’t Ignore Them

If you see orange or brown streaks under a pipe—especially the upper one:

• You could be dealing with a long-term slow leak
• Possibly from a rusted-out evaporator coil or drain pan
• Even if it’s dry now, it will overflow again, especially during monsoon

Call for a quick inspection before minor staining turns into ceiling damage.

6. Water Leaking from a Copper Pipe? Not Your AC

If the leak is from a copper elbow or straight copper pipe, it’s likely your water heater’s pressure relief valve (PRV).

This is a safety feature that opens to relieve pressure inside the tank. By code, it’s plumbed to drain outside your home.

What to Do:

• Slow drip? Try lightly tapping the valve to reseat it. Watch it closely.
• Gushing water?
  • Turn off the water supply to the tank.
  • Call a licensed plumber right away.

How Often Should AC Drain Lines Be Flushed?

Most manufacturers recommend a twice-a-year inspection, but as far as flushing the line, we suggest doing it once per year—right before cooling season.

Here’s what we do in our Mesa shop (and in my own home):

What Comes Out?

You don’t want to know—but I’ll tell you anyway:

• Sludge
• Rust
• Mold
• Insects / Spiders
• Mud wasps
• Lizards
• Even toads (true story)

This stuff builds up fast, especially in our dry desert climate with dusty monsoons.

When Is It Normal to See Water Dripping?

Seeing water dripping from the lower PVC drain line near your foundation?

That’s normal, especially when:

• Humidity is high (hello, monsoon season!)
• Your system is running nonstop
• The primary drain line is working as it should

If you see water and rust stains, it’s time for a closer look.

Mesa Monsoon Special

Get $50 OFF Drain Line Cleaning or Emergency Drain Switch Installation

Mention this article when you call or book online!

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Proudly serving Mesa, Chandler, Gilbert, Tempe & the Phoenix East Valley since 1997

Final Tip from a Local HVAC Pro

“Still not sure if you need an AC tech or a plumber? Just call us first. We’ll figure it out, and make sure you get the right fix. After nearly three decades of keeping homes cool and dry in Mesa—we’ve seen it all.”

The post Water Leaks – Pipe on Side of House appeared first on Magic Touch Mechanical.

TL;DR (Too Long, Didn’t Read) Quick Summary
Wondering if a Lennox air conditioner is worth it in Phoenix? Here’s the short version:

• Top Efficiency Available: Lennox’s Signature Series models (like the SL28XCV AC and SL25XPV heat pump) are the most efficient central systems on the market today.
• Whisper Quiet + Precise Control: Advanced variable-speed inverter compressors + Lennox’s proprietary iComfort controls deliver excellent temperature and humidity control.
• Big Price Tag: Think Rolls Royce performance—with a Rolls Royce price. Installed costs can be several thousand more than competitors.
• App Lock-In: Lennox Signature systems require their proprietary thermostat and smart hub, meaning no Ecobee, Nest, or Sensi compatibility.
• Phoenix Payoff?: High-efficiency units can save on energy bills, especially if you keep your home cold (like I do). But if the price delta is too high, the ROI may not pencil out.

Ready for the full breakdown? Let’s get into it.

Why I Still Like Lennox in 2025

I’ve been recommending Lennox for decades, and they’re still one of the most respected names in HVAC. In fact, I have two Lennox XC25 variable speed air conditioners installed on my own home. I like their quiet operation, humidity control, and how they keep up with my preferred “meat locker cold” settings in the Phoenix summer.

That said, Lennox has evolved over the past few years, and so have homeowners’ priorities. Efficiency, noise levels, and app compatibility are top of mind. And frankly—so is price.

So, should you still buy a Lennox in 2025? Maybe. Let’s break it down.

The Flagship Models: SL28XCV & SL25XPV

If you’re shopping for the absolute best Lennox has to offer, these are it:

SL28XCV (Air Conditioner)

• SEER2: Up to 28.0
• Compressor: Variable-speed inverter
• Sound Rating: As low as 59 dB
• Notes: Highest SEER2 on the market

SL25XPV (Heat Pump)

• SEER2: Up to 24.0
• HSPF2: Up to 10.8
• Compressor: Variable-speed inverter
• Sound Rating: As low as 58 dB
• Notes: Smart hybrid-ready

When the Rolls Royce Is Worth It

Lennox Signature Series units truly are the Rolls Royce of the HVAC world. But here’s the catch: you need to be okay paying for it.

A real-world example from one popular energy savings tool:
The difference in 10-year energy cost between a 3-ton 26 SEER unit and a 3-ton 20 SEER unit in Phoenix is about $1,571.
Over 15 years? $2,357.

Sounds great until you consider this:

• The average useful lifespan of a system in Phoenix is about 12 years.
• If the Lennox unit costs you $3,000 – $4,000 more than the competition, you may never recoup that extra cost in energy savings alone.

That said, if you’re planning to stay long-term, value ultra-quiet performance, and demand top-tier comfort control—Lennox can absolutely be worth it.

What You Need to Know About Controls

One of the biggest pain points with Lennox Signature systems: you can’t use your existing thermostat.

To unlock full performance, you need:

• Lennox iComfort smart thermostat
• Proprietary smart hub

This adds over $1,500 to the price tag (yes, over $1,500 just for the proprietary thermostat and required smart hub controller)! And it means you’re stuck using the Lennox app instead of your preferred Sensi, Nest, or Ecobee app—which may already be on all your devices.

This lack of flexibility is a deal-breaker for some people, and I get it. It’s not a con if you’re starting from scratch, but it can be frustrating if you like your current setup.

Complete Transparency: My Lennox XC25’s are 6 years old. Both of my iComfort S30 thermostats failed in year three and multiple times since. One of my Smart Hub Controllers failed in year three and again in year 5 and the other failed last year. I share this as even the Rolls Royce of air conditioners is not without issue.

Lennox vs. Bosch vs. Goodman & AirTemp (HVAC / Car Analogy)

Phoenix-Specific: When Ultra-Efficiency Pays Off

Here in Mesa, Chandler, and the surrounding Phoenix Valley, our AC systems work harder than most cities in the country. Inverter-driven, high-SEER2 systems like Lennox’s SL28XCV can reduce your electric bills by a meaningful amount—if (and only if) the ductwork, sizing, and install are dialed in.

But the bigger payoff often comes from getting something like Bosch IDS or similar variable inverter properly installed. That’s where you’ll see big bang for buck.

Why? Units like the Bosch IDS utilize the same variable speed compressor technology as the Lennox SL28XCV and SL25XPV with the same ultra-efficient results, but typically cost several thousands of dollars less upfront.

Installation Quality > Brand

I’ll say this until I’m blue in the face:

“A budget system from a great contractor will outperform a premium system from a bad one.”

If the ductwork is wrong, static pressure is too high, or the system’s not commissioned properly—you can forget about reaching the promised SEER2 ratings.

At Magic Touch Mechanical, we perform full Manual J load calculations, duct static pressure testing, and system commissioning on every job. Whether you choose Lennox, Bosch, or a value brand, we make sure it performs like it should.

Read our Complete Guide to Buying The Best New AC Unit

Final Thoughts: Should You Buy a Lennox AC or Heat Pump in 2025?

You should consider a Lennox if:

• You’re staying in your home long-term
• You want the quietest, most precise comfort possible
• You’re okay paying a high premium upfront
• You don’t mind switching thermostats/apps

You should skip Lennox if:

• You’re on a budget
• You love your current smart thermostat
• You want the best value per dollar

Bottom line: Lennox makes phenomenal equipment—but the install and application have to make sense. If it fits your goals and budget, you’ll be happy. If it doesn’t, there are plenty of great options out there.

Live in the Phoenix area?
Schedule a free consultation with Magic Touch Mechanical. We’ll help you compare your options and choose the right air conditioner or heat pump for your home—no pressure, just honest advice.

Book Online or Call Us Today.

The post Why Buy a Lennox Air Conditioner? appeared first on Magic Touch Mechanical.

• “My AC wont cool below 80 degrees”  (or 84, 85, etc.).
• “My air conditioner doesn’t keep up with the heat in the summer.”
• “I think my ac needs Freon, it’s not keeping up.”
• “My AC takes hours to cool the house down a few degrees.”

These are all things our Customer Service Rep’s at Magic Touch Mechanical hear over the phone every summer. When extreme heat arrives in Phoenix, AZ., many Chandler, Gilbert, Scottsdale, and Mesa struggle to keep homeowners comfortable. There are many reasons a central air conditioner might not keep up with the heat in the summer in Arizona. After all, Phoenix and nearby cities reach some of the highest summer temperatures in the country.

There may be a problem with your AC that requires diagnosis and repair from a licensed HVAC Contractor. However, it may surprise you to learn that the problem may, or may not be your air conditioner’s fault. Here’s some reasons why your AC unit just isn’t keeping up with the summer heat.

If you’re in the Phoenix east valley or west valley and need AC help fast, schedule online right now by clicking the button below!

Problems YOU May be Creating That Prevent the AC From Keeping Up with the Phoenix Heat

• Thermostat Settings On a warm summer day – say 85-98 degrees, we recommend you turn your thermostat up when you leave for work. However, no higher than 84 degrees. This is a good way to save energy over the course of time. This way, the AC doesn’t have to work too hard to bring the temperature down to somewhere between 75-80 degrees. On hotter days (98 degrees & above), we recommend you let that unit run so it can “keep up.”

As I write this article in July 2025, temperatures are forecasted to hit 115°+ degrees in Mesa, AZ this week. You will not save money on these really hot days by turning your AC up when you leave for work. In fact, it will most likely cost you more money because the unit will work much harder. All the components will run much hotter trying to “catch-up” vs. “keep up”. Not to mention you’ll be miserable most of the evening until the whole house cools back down.

Pro Tip: This advice does not apply to people who “pre-cool” their homes. If you’ve been advised to pre-cool, and your home is a good candidate*, stick with the plan! *Pre cooling is not always advised. Read: AC Supercooling: How To Supercool & Should You for more information.

• The Greenhouse Effect Solar heat gain through windows, especially South and West facing windows play a huge role in where heat gets into your home in the first place. We all want our home to feel bright and inviting, but there’s a cost – both financially and to your comfort. We recommend installing solar shade screens in the summer. They allow you to keep your blinds or curtains open while blocking as much as 90% of the solar gain. This way, you don’t have to feel like you’re in a cave, but are also reducing heat gain.
  
  Pro Tip: If you’re going to be gone for the day, close your blinds (with the blades facing up) as well.
  

Problems With Your A/C Unit That Prevent it From Keeping Up

• Refrigerant Leak The ever constant “I think my unit needs a Freon charge” call is an inside joke in the HVAC industry. We hear it constantly although it’s not as common a problem as people think. While refrigerant never wears out or evaporates, a refrigerant leak can cause an AC unit to be unable to keep up. And, eventually stop working all together.
• Overheating Fan Motor or Compressor A failing fan motor or compressor can sometimes overheat and stop working. After cooling off, it may start operating normally for a while … until it overheats again. It can be tricky to catch in the act because the problem is intermittent. The temperature in the home will creep up every time the motor shuts-off and start producing cold air again when it turns back on.
• Dirty Condenser Coils An air conditioner doesn’t actually make cold air, it removes heat from the air thereby reducing the temperature. The outdoor unit known as the condenser is where this magic takes place. If the condenser coils are clogged, the unit cannot expel the heat needed to cool your home down.
• Dirty Evaporator Coils Evaporator coils, also known as the indoor coil need to be clean in order for air to pass across the coils freely. When these coils become plugged up with dirt, they begin to freeze up making matters worse. When you stick your hand up to a register (air vent) and feel no air movement, this is often the culprit.
• Faulty Metering Device Another inside joke in the HVAC industry is “It’s got a bad TXV”. This time though the joke is on rookie HVAC Service technicians that jump to a conclusion before finalizing their diagnosis. Refrigerant charge issues, contaminants in the system, and problems from faulty metering devices like TXV’s have similar symptoms. An experienced HVAC technician knows to look further before blaming the TXV. That said, a faulty metering device can cause the unit to not run properly and therefore can lead to an AC unit that can’t keep up.

It’s best to call on a qualified, licensed air conditioning repair company if you suspect your AC unit has a problem. Do you live in Mesa, Phoenix, Chandler, Peoria, or other nearby AZ cities? If so, just call Magic Touch. We’ll see to it that you’re happy you did!

Problems With Your HOME Can Prevent Your AC From Cooling Down

• Inadequate Attic Insulation Heat moves from hot to cold. The greater the temperature difference the faster it moves. Your attic is about 30-40 degrees hotter than the outside air. Example: On a 110-degree summer day in Phoenix, your attic is somewhere between 140 to 150 degrees.
  
  Without a good “thermal boundary” between your attic and the conditioned part of your home, that heat will find its way into your air-conditioned home. The higher the “R-Value” (Resistance Value) of your attic insulation, the higher the resistance against heat penetrating it.
  
• Attic Fans (Solar or Electric) –  DON’T DO IT! There are a few shady (or perhaps just ignorant) air conditioning companies in Phoenix that install attic fans. Unfortunately, they’re misinforming people by telling them a cooler attic will mean a cooler home. Or will save them lots of money in lower utility bills.
  In the majority of home energy audits we’ve performed over the years we find the exact opposite is true.
  
  More often than not we find attic fans are actually pulling cold conditioned air out of the home. This actually makes the house warmer while you pay for that fan to cool your attic with air your AC just cooled. In addition, attic fans are sucking cold air right out of your leaky ductwork!
  
  Attic fans can be a good thing if: Your ducts have been tested and sealed, your home and attic (infiltration and exfiltration) have been tested and sealed.
  
  Pro Tip: In 85% of the homes we have tested with attic fans, the fan is having a negative impact on efficiency and comfort.
  
• High Solar Heat Gain As discussed above, one of the fastest ways heat enters a home is through sun-struck windows.
  
  I’m don’t mean heat getting in through poorly sealed windows (that’s infiltration). I’m talking about the heat coming through the glass itself. While better windows will slow down that heat transfer, the key is to stop it before it hits the window. I have 80% UV blockage solar shade screens on every window in my home. These screens are mounted outside over the glass so the solar heat never gets to the glass in the first place.
  
• Air Duct Leaks Leaky ducts are more common than not in Phoenix. We find major duct leakage even in very high-end, relatively new homes. The reason this can prevent your AC from not keeping up is probably obvious to anyone reading.

Obviously, there are other reasons why a central air conditioner can’t keep up with the summer heat in a hot place like Phoenix, Arizona.

Many times, it’s a number of these things that all add up to uncomfortable homes and high summer bills. The good news is you now know a few things you can do that may help solve the problem. You can call us if you want a pro to fix it for you! We have the tools, certifications, knowledge, and experience to make you comfortable again. Not only that, we’ll help you save significant money by knocking down your power bills!

What About Weather Stripping?

You may have noticed I haven’t mentioned weather-stripping doors and windows. You absolutely want to make sure your doors and windows are sealed as tight as possible! However, on the list of reasons your AC can’t keep up in Phoenix, I can assure you leaky door seals are rarely the main culprit. Again, don’t neglect weather stripping repair when needed. However it’s typically a minor source of heat gain compared to other common issues we’ve discussed in this article.

Need Help Finding Why Your Home AC Can’t Keep Up?

Let us show you why we’ve been awarded as one of the best HVAC Contractors in the country!

The post My AC Can’t Keep Up! appeared first on Magic Touch Mechanical.

The Best New AC Unit – Complete Guide was Updated July 2025
Originally published by Rich Morgan, President of Magic Touch Mechanical

Why This Guide Matters

Buying a new air conditioner isn’t just a big decision—it’s one of the biggest investments you’ll make in your home. Here in the Phoenix area, it’s a decision that impacts your comfort, your electric bill, and even your property value.

With over 35 years in the HVAC industry—and nearly three decades running Magic Touch Mechanical—I’ve helped thousands of homeowners choose the best new AC unit for their home. This guide shares everything I’ve learned along the way.

If you’re feeling overwhelmed by brands, models, and conflicting advice, don’t worry. I’ll walk you through what really matters—without the sales pitch.

Let’s Clear Something Up First

When I say “best new AC unit,” I’m talking about a complete heating & cooling system:

• Outdoor condenser
• Indoor evaporator coil
• Furnace or air handler
• Matched components and accessories

Gone are the days of swapping just one part. Modern systems are designed to work together—and regulations require them to meet efficiency standards as a matched set. The good news is it’s the ‘matched set’ that makes up the best new AC unit you can get.

Who Am I and Why Should You Trust This?

My name is Rich Morgan. I started Magic Touch Mechanical in Mesa, AZ back in 1997. Before that, I was a service and installation tech. I’ve installed, repaired, and replaced more systems than I can count.

I don’t own stock in any manufacturer. I own stock in Magic Touch.

We install multiple brands and use a flat pricing model (more on that in a minute), so I have no financial reason to steer you toward one brand or another. What I do have is experience, honesty, and a whole lot of reviews to back it up.

How HVAC Companies Price AC Installations

There are two main pricing formulas contractors use:

1. Margin-Based Pricing

With this model, the contractor makes a higher profit on more expensive equipment. That means basic units are cheaper—but higher-tier systems get heavily marked up.

2. GPMD – Gross Profit Per Man Day (What We Use)

At Magic Touch, we charge the same labor profit on every installation, no matter what brand or model you choose. That means you pay less for high-end systems and avoid inflated pricing based on what’s “in the box.”

It also means we’re incentivized to do a great install—no matter what you choose.

What You’re Really Paying For

Contrary to popular belief, most HVAC companies aren’t making huge margins. Here’s a general breakdown:

• 50% = Equipment, labor, materials
• 40% = Company overhead (trucks, insurance, staff, training, software, etc.)
• 10% = Profit—if everything goes perfectly

Running a reputable, licensed HVAC business in Phoenix isn’t cheap. We reinvest heavily in training and tools so that your system gets installed right the first time—and we’re here to back up your warranty long after. It’s businesses like ours that reinvest in our company that help people like you get the best new AC unit money can buy!

Why Profitability Matters (To You)

If your contractor isn’t profitable, they may not be around when you need warranty work. They might cut corners to survive. Or they may disappear entirely.

So yes, price matters—but value matters more. And nothing is more valuable than peace of mind.

The Two Golden Rules of AC Shopping

1. You’re better off buying a budget system from a great contractor than a premium system from a bad one.
2. Choose your contractor first. Then choose the equipment.

Don’t Shop on Price Alone

If I had a dollar for every homeowner who called me with buyer’s remorse after hiring the cheapest contractor… well, I wouldn’t need to sell AC units anymore.

Cheaper bids usually mean cut corners. And you’ll pay more over time in repairs, discomfort, and energy bills. If I’ve learned anything in the 28 years I’ve owned Magic Touch it’s I’ve never heard someone who took the cheapest bid utter the words, best new AC unit!

How to Vet a Phoenix HVAC Contractor

Here’s what to look for:

• ROC license (AZ Registrar of Contractors): Check license status, complaints, and qualifications.
• BBB Accreditation: They’ve agreed to mediate disputes if needed.
• Google Reviews: Look for recent, local, and HVAC-specific reviews (not just plumbing or solar).
• Time in Business: Don’t rely on how long their website says they’ve been in business. See when they got their contractors license.
• Privately Owned vs Private Equity: Many Phoenix AC Companies are no longer run by the original owners – they’re owned by out-of-state, or sometimes foreign private equity firms. PE firms typically sell those companies within 5 years meaning your warranties could be at risk.
• Specialists or Jack of All Trades: Do their technicians work on HVAC equipment day in and day out, or are they sometimes changing faucets, and clearing clogged toilets?

Pro tip: Be skeptical of perfect 5-star profiles or reviews with generic wording. That said, be skeptical of overly negative reviews too. Look at what the majority of reviewers have to say, click on some of their profiles and see other reviews they’ve given to get a sense for their trustworthiness .

Warranty Breakdown: Know What You’re Getting

Manufacturer Parts Warranty

• Box Warranty: Follows the equipment, even if you sell your home.
• Original Purchaser Warranty: Only covers you, not the next owner.

Rule of thumb: Higher-tier models tend to include better transferability. Ask your contractor to explain this clearly.

Workmanship Warranty

This covers the quality of the installation—not parts. We offer a Lifetime Workmanship Guarantee, and we put it in writing.

Labor Warranty

Covers the cost of labor to replace parts. Most Phoenix AC companies include 1 year, others more. It’s separate from workmanship and parts.

Extended Labor Warranties

Optional. Think of it like insurance. It’s not mandatory, but it offers peace of mind—especially for variable-speed systems working hard in Phoenix’s heat.

The 3 Types of Air Conditioners Available Today

1. Single-Stage

• One speed: full blast or off.
• Cheapest upfront.
• Least comfortable and efficient.
• Lowest satisfaction rates.

2. Two-Stage (Dual-Stage)

• Low and high speeds.
• Better comfort, lower noise.
• More efficient than single-stage.
• Moderate satisfaction.

3. Variable-Speed (Inverter-Driven)

• Adjusts in real-time based on demand.
• Most efficient and quiet.
• Best humidity control.
• Highest satisfaction by far.

My advice: Buy the best system your budget allows. A variable-speed system—even a budget-friendly one—delivers the best comfort and long-term value. Having owned all three compressor technologies personally I can say without question, my first variable speed system was the best new AC unit I ever owned. In fact, now all three of my home systems are variable speed – and I’ll never buy anything less.

So… What’s the Best New AC Unit Brand in 2025?

Here’s the short version: It depends who installs it.

A bad install ruins even the best equipment. A great install makes a good system perform like a great one.

That said, based on personal use and decades of install data, these are the brands I personally own and recommend most often in recent years:

• Lennox – Usually a safe bet in the ultra-premium class – but you will pay for the name. A comparable variable speed unit from Bosch for example is typically thousands of dollars less. I own two Lennox systems on my own home and one Gree – if I had to replace the Lennox systems today I would choose Bosch.
• Mitsubishi & Gree – When it comes to mini split heat pumps aka ductless air conditioners, these are my two most often recommended brands. I installed a Gree mini split heat pump in my own home and a Mitsubishi multi-zone heat pump for both our offices and our fireplace showroom / design center in Mesa, AZ.
• Bosch – Bosch variable speed packaged heat pumps and split heat pumps have been our most popular systems for 5 years running. We’ve been installing Bosch for 8 years and they took the ‘best selling’ title from both Lennox and Trane / American Standard 3 years later. Today people are choosing Bosch 5 to 1 over Lennox and Trane.
• Goodman – Installed properly, Goodman units stand the test of time. Unfortunately as the largest brand in the US selling so many units they often get installed by less than great companies which hurts the brand’s reputation (in my opinion). That said, if you’re looking for a single-stage, no frills unit for a great price, Goodman is typically what I recommend.
• AirTemp – Most often a competitor to Goodman’s single stage heat pumps and air conditioners, AirTemp is made for/by the largest privately-held HVAC supplier in the country, RE Michel. What I like about this brand is the level of service and customer service they provide when it’s needed – it’s second to none.

AC Brands To Avoid in 2025 – Phoenix, AZ Specific

• Brands I seldom recommend in 2025: If you follow my blog, you know I’m completely transparent about every brand and model. There are brands that we sell, but advise people to avoid specific models, and brands that we don’t sell that I’ve praised specific models. Typically if we once sold a brand and no longer recommend it is for one of three reasons: Customer support is lacking, parts availability issues, or reliability issues (sometimes all of these issues combined).
  
  Sometimes it has nothing to do with the brand itself but their local distribution. A good example of that scenario is Gree – we recommend their mini splits regularly and I own one personally. The Gree Flexx model however I had to stop recommending which I cover in this article. The difference has mostly to do with their local distribution as Gree Mini Splits come from one supplier and the Flexx is sold through a different supplier.
  
  Other brands we once sold hundreds of each year that I can’t recommend in 2025 include: Trane, Rheem, and York.

I own or have owned systems from all of these brands in my own home and buildings. We also service and install others—but if we don’t offer it, there’s usually a reason (quality issues, lack of support, high failure rates, etc.).

A Word on Extended Warranties & Support

Parts warranties vary by model and brand. Some revert when the home is sold. Others stay with the system.

We’ve seen support from manufacturers and their local suppliers improve (or decline) depending on the year, the distributor, and support staff. That’s why local support matters more than national reputation.

At Magic Touch, we only install brands that support you—the homeowner—and us—your contractor.

Final Thoughts for Choosing The Best New AC Unit

If you follow this guide, you stand a very good chance of choosing the best new AC unit for you and your home! I’m sure you noticed I spent much less time on brands I recommend in 2025 than I did on all the other things you should concentrate on. All those other things matter more than brand and those facts don’t change year to year.

Did this article help you? Let me know!

If you don’t live in the Phoenix metro area but found this helpful, would you mind leaving a Google review for Magic Touch Mechanical? It helps more people find honest advice when making a big decision.

If you do live in Mesa, Chandler, Scottsdale, Tempe, or nearby—we’d love to earn your business.

Schedule Your Free Quote Today

CALL US NOW
Book Online
942 W 1st Ave, Mesa, AZ 85210

We’ll walk you through your options with no pressure, no gimmicks—just the information you need to make the right decision.

Because at the end of the day, we’re not just installing AC units. We’re delivering comfort, reliability, and a great night’s sleep.

The post The Best New AC Unit – A Complete Guide appeared first on Magic Touch Mechanical.

Cooling a garage in Phoenix? Don’t tie into your home’s AC system—it’s illegal and dangerous. Instead, here are your best 2025 options:

My Garage: Bigger, Colder, and Still Full of Tools

My garage used to be a two-car setup that looked like the tool department at Home Depot had a baby with a hardware store. In 2025, it’s now a four-car garage—although one of those spots is off-limits to my projects. My wife insists on parking her car in my garage. The audacity!

I spend a lot of time out there—working on motorcycles, home improvement projects, and, let’s be honest, hiding from responsibility with a wrench in hand. My garage is cooled by a Gree mini split heat pump, and I chose it because it delivers whisper-quiet performance, is super efficient, and had great warranty and parts support. I wanted meat locker cold, and I got it.

We hear from dozens of Phoenix-area homeowners every month at Magic Touch Mechanical, asking how to cool a garage they’ve converted into a gym, workshop, art studio, pantry—or in one case, a spa for their three Great Danes.

Never Tie Your Garage to Your Home’s Central AC

Let me repeat this because it’s that important:

Do NOT connect your garage to your home’s ducted HVAC system.

Why?

• It’s a building code violation in Arizona.
• It creates a pathway for carbon monoxide (CO) to enter your living space.
• It’s dangerous and potentially fatal.

Even a quick shutoff of your car in the garage can produce enough CO to seep into your house through shared ductwork. CO is odorless, invisible, and claims over 500 lives annually in the U.S.

Just don’t do it. You’ve got better, safer options.

The Right Way to Add AC to a Garage in Phoenix

The best cooling system for your garage depends on:

• Garage size and insulation
• How often you use the space
• Your comfort expectations (bone-chilling cold or just taking the edge off)
• What activities you’re doing in there
• Your budget
• Your long-term plans (permanent vs temporary solution)

Let’s break down your top options:

1. Ductless Mini Split System – Best Overall (for Most People)

What It Is:

Wall-mounted system that heats and cools without ductwork. Quiet, efficient, and powerful—ideal for daily garage use in Arizona.

2025 Installed Costs (Phoenix Metro):

• AC-only system: Low $5,000s
• Heat pump (cooling + heating): Low $6,000s

These prices reflect high-quality brands installed by licensed professionals, complete with electrical, thermostat, pad, and all required accessories.

Yes, you can find cheap units online or at big-box stores for $1,000–$2,000 less, but they’re often disposable, unreliable, and hard to find parts for. We’ve replaced enough of them to know.

Brands We Recommend in 2025:

We help clients compare all options side-by-side based on what works best for their space, usage, and budget.

Pros:

• Super efficient (high SEER ratings)
• Whisper quiet—inside & out
• Cools even in 120°F Phoenix summers
• No wall holes = secure
• Adds usable, conditioned square footage
• Dual-purpose: heating + cooling
• Long lifespan when properly installed

Cons:

• Higher upfront cost
• Requires licensed, professional install
• Not easily portable—usually treated as a permanent fixture

2. Portable Air Conditioners – Quick Fix, Short Lifespan

We now keep 10 portable AC units in rotation at Magic Touch. They’re handy for temporary cooling while clients wait on repairs or installs, but not ideal as a long-term garage solution.

Updated Cost (2025):

• $500–$650+ for a decent 1-ton model

Pros:

• Budget-friendly
• No install needed
• Can plug into a standard 110v outlet
• Easy to move around

Cons:

• Only last 2–3 years
• Louder than mini splits
• Requires venting out a door or window
• Often struggle to keep up in summer
• Must manually drain or route a condensate hose
• Most HVAC contractors won’t repair them (us included)

3. Window AC Units – Budget Option with Big Tradeoffs

I grew up in a New York house where the living room AC was a battleground every summer. You had to sit within 6 feet of the unit to feel any relief.

Now imagine that… but in Phoenix heat.

Updated Cost (2025):

• $400–$700+, not including installation or cutting into the wall

Pros:

• Cheapest option if you’re handy
• Runs on standard household power
• Some models now include basic heat

Cons:

• Requires cutting a large hole in the wall
• Security risk (easy entry for burglars)
• Ugly and loud
• Cooling power drops off dramatically a few feet away
• Difficult to replace (sizing mismatch for replacement units)

4. Evaporative Coolers (Swamp Coolers) – Seasonal Solution

Evaporative coolers still work great… until they don’t.

Once humidity rises in July, they’re basically just oversized fans blowing muggy air. That’s why most garages in Phoenix can only rely on these for part of the year.

Updated Cost (2025):

• $600–$4,000+, depending on type and capacity
• Installation costs vary depending on if it’s window-mounted, roof-mounted, or freestanding

Pros:

• Low operating cost (uses water instead of refrigerant)
• Works well in dry conditions
• Easy to install in some garages

Cons:

• Stops working during monsoon season
• Requires venting (like keeping a door cracked)
• Needs water hookup + regular maintenance
• Not effective when you need it most

Insulating Your Garage (Do This Before or Alongside AC)

No AC unit will do well if your garage is leaking cold air like a sieve.

When I installed my Gree system, I added:

• Blown-in cellulose insulation to the attic above my garage
• A new attic access (scuttle) for easier future upgrades
• Insulated my garage doors (especially important for south- and west-facing doors)

We offer all of these services to our clients who are installing mini splits in their garages—it’s part of our turnkey approach.

Here’s what to consider:

Garage Area	Typical Condition	Recommended Action
Walls	Usually uninsulated	Optional (low ROI)
Attic/Ceiling	Rarely insulated	Must insulate this area
Garage Doors	Often metal-only	Add insulation panels
Shared Wall (with house)	Usually insulated	No action needed

If you’re after meat-locker cold like I was, insulation isn’t optional—it’s essential.

Efficiency & Performance Breakdown

Where to Buy or Install a Garage AC in Phoenix

For Portable or Window Units:

Amazon usually has the best deals—especially in late summer when demand drops.

For Ductless Mini Split Systems:

If you’re outside the Phoenix metro, we recommend finding a certified installer—ideally a Mitsubishi, Gree, AirTemp, or Fujitsu dealer or a trusted local company with proper training.

In the Phoenix Valley, we install Mitsubishi, Gree, AirTemp, Fujitsu, and several other well-known brand’s ductless systems and will help you compare them side-by-side to find the best match for your:

• Space and layout
• Desired comfort level
• Budget
• Long-term expectations

Ready to Cool That Garage?

If you’re in Mesa, Gilbert, Chandler, Tempe, Phoenix, Scottsdale, or Peoria, we’ve installed garage systems for hundreds of happy homeowners—and we’d love to do the same for you.

Call, text, or book online by clicking the BOOK NOW button below. Magic Touch Mechanical provides free, no-pressure quotes!

The post What’s the Best Air Conditioner for a Garage? appeared first on Magic Touch Mechanical.

Considering a ductless mini split for your home or garage in Phoenix? The AirTemp mini split ductless system deserves consideration. Here’s the short version:

• AirTemp offers great performance at a lower installed price than Gree, Mitsubishi, or Fujitsu
• Includes a 10-year compressor / 10-year parts warranty (with registration)
• Includes full install: electrical circuit, pad, line set, drain, remote, and all accessories
• Reliable cooling even in 110°F+ temps when properly installed
• Limited-time promo: Save $1,000 through 7/31/25 — complete systems starting at $5,500
• Serving Mesa, Phoenix, Chandler, Gilbert, and surrounding areas

Ready for a deeper dive? Keep reading …

Why We’re Confident in AirTemp Mini Splits

At Magic Touch Mechanical, we don’t just recommend products because they’re popular—we recommend what we trust in the field.

AirTemp might not be the flashiest brand, but after several years of installing their ductless mini split systems, we’re confident putting our name behind them. They’ve earned their spot alongside brands like Mitsubishi, Gree, and Fujitsu—not just in reliability, but also in dealer support, performance, and value.

I chose a Gree mini split for my own garage, but AirTemp was a serious contender. Today, it’s a top pick for customers who want dependable comfort without blowing the budget.

Who Is AirTemp? And Why Should You Trust Them?

AirTemp is a privately labeled brand manufactured for RE Michel, one of the largest, most respected HVAC suppliers in the U.S. And let me tell you—as one of RE Michel’s longtime contractor partners, I can say their support is unmatched.

AirTemp systems are built to last, but when something does go wrong, RE Michel jumps through hoops to make it right. That level of support isn’t just rare these days—it’s a big part of why we recommend AirTemp so often nowadays.

AirTemp Ductless Lineup: Models at a Glance

Here’s a breakdown of the current AirTemp mini split lineup:

All models include a wireless remote and whisper-quiet indoor air handler
Heat pump models provide both cooling and heating year-round
Systems work great even in Phoenix’s extreme summer heat

What Does an AirTemp Mini Split Cost Installed in Phoenix?

Installed systems typically start around low to mid $6,000s, which includes everything you need:

• A complete new electrical circuit from your panel
• Up to 25’ of refrigerant line set + 10’ of line cover
• Drain line, concrete pad, and mounting brackets
• Wireless remote thermostat
• All accessories + professional installation by our trained techs

Limited-Time Offer (Now Through July 31, 2025):

Save up to $1,000 on a complete AirTemp mini split installation
Starting as low as $5,500
Claim Offer Here

How AirTemp Stacks Up to Gree, Mitsubishi, and Fujitsu

Feature	AirTemp	Gree	Mitsubishi	Fujitsu
SEER Range	16–30	18–38	18–33	18–33
Warranty (Comp./Parts)	10 / 10 years*	10 / 10 years*	10 / 10 years*	10 / 10 years*
Price (Installed)	Starting at $5,500 (on sale)	~$6,500+	~$7,000+	~$7,000+
Sound Levels	Whisper Quiet	Whisper Quiet	Ultra Quiet	Whisper Quiet
Parts Availability (AZ)
Dealer Support

*10/10 Warranty when registered within 60 days – Some require installation by an authorized installer (like Magic Touch) – standard warranty 7-years compressor / 5-years parts

Pros of AirTemp Mini Splits

• 10/10 warranty with registration—same as most leading brands
• Lower cost than Gree, Mitsubishi, or Fujitsu
• Keeps up with extreme Arizona heat when properly installed
• Quiet operation inside and out
• Solid product availability and fast warranty processing via RE Michel
• Simple to operate—great for homeowners who want no-fuss cooling

Things to Consider

• Less brand awareness compared to global brand names**
• 16 SEER Model lacks some high-tech smart features found in higher priced models
• Not the best fit for large, commercial applications with complex zoning installations

That said, mini split systems fail far less often than ducted units, especially when installed properly. And with the support we receive from RE Michel, we’re confident we can take care of you if anything ever does go wrong.

** Less brand awareness doesn’t mean you have to worry if they’ll be around in a few years in this case. RE Michel is the largest privately held HVAC supplier in the USA founded in 1935. Estimate annual sales revenue is between $900 million and $1 billion USD according to industry sources.

Is an AirTemp Mini Split Right for You?

We recommend AirTemp mini splits for:

• Homeowners upgrading a garage, studio, guest room, or anyone wanting supplemental cooling in one room
• Budget-conscious customers who still want premium performance
• Anyone who wants real cooling in real Arizona heat
• People who value responsive service and long-term support

Serving Mesa, Phoenix & the Entire East Valley

We’ve installed hundreds of ductless mini splits across the Valley—including in my own garage, in our Magic Touch office, and at our fireplace showroom in downtown Mesa.

We’re not here to push one brand. We’ll compare AirTemp vs. Mitsubishi vs. Gree side-by-side to help you choose the system that checks all your boxes.

Call Us | Text Us | Book Online

Or check our current promotions to save up to $1,000 now

Serving Mesa, Phoenix, Chandler, Gilbert, Scottsdale, Tempe, Queen Creek & more.

The post AirTemp Mini Split Review – Quiet, Affordable, and Built for Arizona Heat appeared first on Magic Touch Mechanical.

7 Ways to Help Your Air Conditioner Work Better & Keep Up in Extreme Phoenix Heat

Do you wish your home had better air conditioning? When temperatures hit 115°F or more in Phoenix, even a brand-new AC system can struggle to keep your house cool. That doesn’t always mean there’s a problem with your new air conditioner—it might just be doing everything it was designed to do.

If your system is running constantly but your home still feels warm, here are 7 effective ways to help it perform better during extreme heat. These tips are based on 37+ years of HVAC experience. 28+ of those years with Magic Touch Mechanical installing and servicing HVAC systems right here in Mesa, Gilbert, Chandler, and the greater Phoenix area.

1. Know Your System’s Design Limits

Most air conditioners in Arizona are sized for 108°F outdoor temperatures—the average peak in Phoenix. They’re designed so a system can maintain 75 degrees at the thermostat when it’s 108 degrees outside. That’s known as the design temperature. On 115°+ days, your system may struggle to hold 75°F indoors—and that’s normal. Well, normal if you don’t have the things discussed in this article in place. If you do – no sweat – literally!

Pro Tip: This temperature is not something we pull out of thin air. Design temperature is based on historical data gathered by ACCA (Air conditioning Contractors of America). ACCA creates the standards for HVAC design and sizing known as ACCA-Manual J. It’s purpose is to ensure the system can keep up with historical averages and not be oversized on milder summer days.

Key point: Your AC isn’t necessarily undersized or broken. It might just be reaching the upper limit of what it was designed to handle.

For someone who hasn’t studied HVAC for their entire life this may be hard to wrap your head around. Common sense would dictate the design temperature should be 120+ degrees to keep up with our hottest ever recorded temperatures. This would be a very long read if I tried to explain 37 years of experience and study into one post – so you’re just going to have to trust me. It all makes sense when you know all the facts!

2. Upgrade Attic Insulation (R-38+)

Attic temps in summer often exceed 150°F. Without enough insulation, your ceiling becomes a heat sponge. Boosting attic insulation to R-38 or higher can significantly reduce heat gain into your living space.

Use blown-in fiberglass or cellulose or paper backed batts
Make sure ALL insulation is in direct contact with drywall – if not it will not work!
Cover and air seal attic hatches and can lights. Can lights are a huge source of heat gain into your home.

3. Block Solar Heat Through Windows

Direct sunlight heats up interior surfaces fast—especially west-facing glass.

Solutions that work in Arizona homes:

• Sunscreens on exterior windows (the BEST way to reduce heat gain with the quickest ROI)
• Thermal curtains or blackout shades (in addition to sunscreens)
• Shade structures, pergolas, or exterior awnings

4. Seal the Leaks You Can’t See

Hot air doesn’t just creep in through doors—it leaks in through your attic, walls, and ceilings.

Common leakage points:

• Gaps around recessed lights and attic hatches
• Wire and pipe penetrations through top plates (in your attic)
• Drywall gaps at air registers
• Garage-to-home entry doors

Pro tip: Schedule a home energy assessment to uncover the hidden leaks – or work directly with an AC contractor with energy audit / home performance experience – like Magic Touch!

5. Check for Duct Leaks in the Attic

Leaky ductwork is one of the most common causes of poor performance. If your ducts are in the attic (most Phoenix-area homes), air leaks waste energy and reduce airflow.

Fix it with:

• Mastic sealing plenums and connections
• Upgrading ductwork to R-8 insulated duct wrap
• Proper airflow balancing (especially in multi-level homes)

Pro Tip: Proper duct design is equally, if not more important than sealing leaky ducts. If your HVAC contractor recommends redesigning poorly planned or installed ductwork – do it!

6. Avoid Oversizing Your AC System

A larger AC unit isn’t the answer—it can actually (and most likely) make things worse.

Oversized systems can:

• Short-cycle (turn on and off too quickly)
• Fail to dehumidify properly
• Cause uneven temperatures
• Disqualify you from rebates or efficiency programs
• Cut the life of your system in half if oversized drastically

Pro Tip: Always match system size to a Manual J load calculation—not guesswork.

7. Make Small Lifestyle Tweaks

You can give your system a break with a few simple habits, especially during peak afternoon hours:

Delay laundry and oven use until after 7pm (Doing laundry adds humidity and heat to your home)
Use ceiling fans while occupied (off when you leave). Ceiling fans keep people cool, not rooms/
Keep garage doors closed—garages trap and radiate heat. Especially when a hot car is pulled inside.
Set thermostats to the desired temperature on extreme days for efficiency and comfort balance – do not raise them higher than your desired temperature when you leave or it has to spend hours catching back up. It’s a trade off – do you want to be comfortable or do you want a lower power bill – you can only choose one!

Bonus Tip: Maintain Your AC Like a Pro

Even a top-tier system can’t do its job if it’s neglected.

Clean or replace air filters regularly
Schedule annual maintenance to clean coils and check refrigerant
Ensure the outdoor condenser isn’t blocked by weeds or debris

Pro Tip: I practice what I preach and clean my systems and BOTH coils twice a year – every year. The proof is in the pudding as they say: See the link below for proof of what my own units achieve on the hottest Arizona days.

Need proof this will work for you?
Check out our original guide: How to Cool Your Home on Hot Days in Phoenix »

Serving Mesa, Gilbert, Chandler & all surrounding Phoenix communities since 1997.
Need help sealing ducts, upgrading insulation, or just figuring out what’s going on with your system? We’ve got you covered.

The post 7 Ways To Get Better Air Conditioning in Phoenix appeared first on Magic Touch Mechanical.